Ombudsman

The Federal Student Aid (FSA) Ombudsman of the Department of Education helps resolve disputes and solve other problems with federal student loans. The FSA Ombudsman encourages borrowers to make every effort to resolve their student loan problems. When a solution cannot be reached, the FSA Ombudsman has a process and the resources to assist borrowers.

FSA Student Loan Ombudsman’s Office
U.S. Department of Education Contact Information

FSA Ombudsman
830 First Street, N.E.
Washington, D.C. 20202-514
Telephone: 202.377.3800
877.557.2575 (Toll Free)
Fax: 202.275.0549

fsaombudsmanoffice@ed.gov
www.ombudsman.ed.gov 

Bellarmine University | 2001 Newburg Rd, Louisville KY, 40205 | 502.272.8131 | 800.274.4723

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