For illness or injury, make an appointment with a Nurse Practitioner
- Use the Patient Portal to make your appointment or call (502) 272-8313 during regular business hours and our staff will be happy to assist you.
- When you schedule an appointment, you will be sent forms to fill out. These must be completed in advance of your appointments. Students who arrive with incomplete paperwork may be rescheduled.
- Please note that physicals cannot be scheduled through the Patient Portal. Please call our office to make an appointment for a physical.
- Don't be a no-show! If you are unable to make your scheduled appointment, please let us know so we can see other patients. Please note that if you arrive after your scheduled appointment time you will be asked to reschedule.
Please do not attempt to make appointments with the Nurse Practitioners by email.
For immunizations or allergy shots, please make an appointment with Nurse Alice
Patient Rights and Responsibilities
Every patient has certain rights and responsibilities regarding their healthcare. In the Office of Health Services, we aim to provide the best care while empowering you to make self-directed decisions about your personal health and wellness.
You have the right to:
- Be treated with dignity, respect, and consideration without regard to your race, religion, age, gender identity, beliefs, or lifestyle.
- Privacy during your clinic visit and confidentiality of your health information.
- Know the names and positions of the staff serving you.
- Participate in your healthcare planning and to consent by accepting all or part of treatments offered or refusing all or part of treatments offered.
- Information about your diagnosis and treatment.
- The opportunity to provide feedback on the services and programs offered by the Office of Health Services. This input may be supplied verbally, in writing, or through the satisfaction survey.
You have the responsibility to:
- Treat the staff and other patients and visitors with respect, consideration, and dignity.
- Provide accurate information to the best of your ability about your health, any medications taken (including over-the-counter products and dietary supplements), and any allergies or sensitivities.
- Inform the staff of any changes in your health status that may affect treatment.
- Ask questions and be sure you understand everything connected with your health.
- Report any adverse side effects of treatment and/or worsening of your condition.
- Follow healthcare advice and medical instructions.
- Arrive at your appointment on time or cancel the appointment 24 hours in advance if unable to keep it.
- Follow discharge instructions or, if you are unable to care for yourself, provide a responsible adult to provide transportation home and remain with them as indicated by the provider or discharge instructions.
- Accept personal financial responsibility for any charges (lab or prescriptions) for the services you receive.